Description

Course Description:
This informative short demonstrates interpersonal and self-management skills that empower individuals to get along with difficult co-workers and employees. Duration: 10 Minutes.

Instructors:
Kathi Elster and Katherine Crowley, K Squared Enterprises

Audience:
Housing agency supervisors, management, and human resource professionals

Learning Objectives:

• Identify the kinds of behaviors that may be unacceptable at work
• Understand what happens when an employee or coworker behaves in a way that triggers a negative internal response
• Recall the four steps to unhooking – a technique for freeing oneself from negative internal reactions to someone else’s poor behavior
• Understand how to unhook physically, unhook mentally, unhook verbally, and unhook using a business tool

Pricing and Payment Options:

• Credit Card payment is preferred. Use the "Add to Cart" button and proceed to checkout.
• Check payment available by request.
• Special Pricing available for Subscribers.

Disclaimer

The information presented is for general reference only. HAI Group makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your legal, professional or subject matter advisor before implementing any new strategy or policy.

Copyright

This course Copyright 2024 HAI Group.